Your Guide to Government Chatbots: Improving Efficiency and AI Readiness

The pressure on government agencies to deliver modern, efficient services is at an all-time high. According to the 2024 State CIO Survey, artificial intelligence (AI) ranks as the third-highest priority for state CIOs, with 60% of agencies already exploring its potential. Despite this growing interest, many organizations remain stuck at the starting line, uncertain about how to embark on their AI journey.

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BlogsHanna Oh
6 Ways Government Agencies Can Use Chatbots To Improve the Customer Experience

The pressure on government agencies to deliver modern, efficient services is at an all-time high. According to the 2024 State CIO Survey, artificial intelligence (AI) ranks as the third-highest priority for state CIOs, with 60% of agencies already exploring its potential. Despite this growing interest, many organizations remain stuck at the starting line, uncertain about how to embark on their AI journey.

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ResourcesHanna Oh
Future-Proofing Your Agency’s Tech Budget

Many agencies are migrating to the cloud and deploying hybrid hardware and software solutions to meet constituent expectations for seamless online experiences. However, the budgeting strategies that most agencies rely on lack the flexibility and agility needed to build and maintain a modern, cloud-based tech infrastructure.

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BlogsHanna Oh